Last Updated: June 15, 2026
Welcome to AstroVasu. By using our website or downloading the AstroVasu app, you agree to these Terms and Conditions. Please read them carefully.
1. Astrological Disclaimer & Guidance
AstroVasu provides Vedic astrology calculations (Lagna, Rashi, and Varga charts) and consultations generated by both human astrologers (like Guru K.P. Shastri and Acharya Chandrakant Sharma) and our personalized AI consultation engine. You explicitly understand that:
- Astrology is an ancient interpretive science. All calculations, predictions, and AI feedbacks are intended for spiritual guidance, self-reflection, and entertainment purposes.
- No astrological prediction or advice should be substituted for professional medical, legal, financial, or psychological counseling.
- AstroVasu does not guarantee the absolute mathematical accuracy of predictions or life outcomes.
2. Wallet Recharge & Billing Policies
The AstroVasu mobile app incorporates a rechargeable virtual wallet system for consulting astrologers:
- Recharges: Wallet balances are loaded by purchasing coin packages using secure gateway integrations (Razorpay). Refills are processed in Indian Rupees (INR) or localized equivalents.
- Billing Rates: Consultations are billed on a per-minute basis. For example, consulting Guru K.P. Shastri is billed at ₹15/minute for voice calls and ₹10/minute for chats. Rates for other astrologers are clearly listed in their app profiles.
- Low Balance Threshold: If your wallet balance drops below the minimum per-minute rate during an active consultation, the call or chat session will be disconnected automatically.
3. Refund & Cancellation Policy
Due to the nature of real-time consultations, standard refund conditions apply:
- Recharge balances added to the wallet are generally non-refundable unless a technical issue (such as double-billing) occurs during the payment process.
- In the event of a call drop, network failure on our servers, or premature call termination due to server errors, you can raise a refund request within 24 hours of the session. We will audit the call logs and credit the spent coins back to your wallet balance if the error is verified.
- Refund claims must be sent via email to support@astrovasu.com with your registered user details and transaction ID.
4. Account Usage & Safety
You are responsible for keeping your login credentials (and birth coordinates) secure. You must not use the app or website for any unlawful activities, harassment of live astrologers, or attempt to breach the SSL token layers of our backend systems.
5. Contact Support
For any queries related to these terms, payment failures, or data deletion requests, please get in touch with our operations team at support@astrovasu.com.